Privacy Policy for ZipScoot

Welcome to ZipScoot, your go-to solution for scooter-sharing in urban areas. At ZipScoot, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services, including our website, mobile application, and any related services.

1. Information We Collect

When you use ZipScoot, we may collect the following types of information:

a. Personal Information

We collect personal information that you provide directly to us, which may include:

  • Name
  • Email Address
  • Phone Number
  • Payment Information (credit card details and billing information)
  • Profile Picture (if you choose to upload one)

b. Usage Data

We may collect information about how you access and use the service, including:

  • Device information (e.g., browser type, operating system)
  • IP address
  • Location data (if you allow the app to access your location)
  • Pages visited within the app or website
  • Time and date of your visit
  • Duration of your session

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device. You can control cookie settings through your browser. However, disabling cookies may limit your ability to use certain features of our services.

2. How We Use Your Information

ZipScoot uses the information we collect for various purposes, including:

  • To provide and maintain our services: We use your personal information to create and manage your account, process transactions, and deliver the services you request.
  • To improve our services: We analyze usage data to enhance user experience, troubleshoot issues, and understand user preferences.
  • To communicate with you: We may send you updates, newsletters, marketing materials, and other information related to our services. You can opt-out of marketing communications at any time.
  • To comply with legal obligations: We may process your information to comply with applicable laws, regulations, or legal requests.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers: We may engage third-party vendors to assist in providing our services, such as payment processors, data analysis, and customer support.
  • With business partners: We may share information with our partners for joint marketing efforts or other collaborations, but only if you have consented to such sharing.
  • For legal reasons: We may disclose your information if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, or protect the safety of our users or the public.
  • In business transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no transmission method over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: If you believe that your information is inaccurate or incomplete, you can request to have it corrected.
  • Deletion: You can request the deletion of your personal information, subject to certain legal limitations.
  • Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions included in the messages we send you.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the service after the posting of changes constitutes your acceptance of those changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ZipScoot Customer Support

Email: [email protected]

Phone: +925325325232

This Privacy Policy aims to help you understand how we handle your personal information and uphold your privacy while interacting with our scooter-sharing platform. Your trust is essential to us, and we are dedicated to ensuring a safe and enjoyable experience with ZipScoot.

Thank you for choosing ZipScoot!